Sources · Chapter 10 — AI and Reverse Channels

New Product Returns

The following sources inform the “New product returns” section of Chapter 10. They cover AI-driven disposition of like-new returns, reverse-logistics platforms such as ReturnPro, dynamic repricing for secondary-market resale, and Amazon’s reverse supply chain.

  1. ReturnPro: Smarter Returns Management Software for Retailers (ReturnPro Official Blog)
  2. AI-Powered Reverse Logistics for Omni-Channel Retail (ReturnPro)
  3. AI Supported Returns Management: Helping Retailers Maximize Recovery (ReturnPro)
  4. AI in Reverse Logistics: Turning Returns into a Competitive Advantage (Locus)
  5. Turning Returns into Revenue: How Reverse Supply Chains Create Value (ASU W. P. Carey School of Business)
  6. Enter ‘the Reverse Supply Chain’ — Where Amazon Returns Are Sold and Reborn (The Hustle)
Links to all sources checked, with links working as of April 2026.