Sources · Chapter 12 — Conversational and Voice Commerce

Other AI Assistants

The following sources inform the “Other AI assistants” section of Chapter 12. They cover WhatsApp’s AI-powered shopping experiences, Carrefour’s Hopla grocery assistant, ThredUp’s AI prompt-based styling, and related conversational-commerce deployments.

  1. WhatsApp Shopping Experience: From Chat to Checkout (Retner AI)
  2. WhatsApp Chatbot for Ecommerce Stores (Trengo)
  3. ThredUp Launches Suite of AI Shopping Features (ThredUp Investor Relations)
  4. Carrefour Innovates Retail Experience Using OpenAI’s GPT-4 (Antonio Santos Blog)
  5. How Carrefour’s ChatGPT Store Works Step by Step (L’Atelier Growth)
Links to all sources checked, with links working as of April 2026.